A23 Refund Section

In Travelport Apollo System and Travelport+ the MIR Options table can be used to determine whether this section is sent, or not.

Note: This section is only available in Travelport Apollo System to Automated Refund and Exchange (ARNE) Subscribers.

The Refund Section contains data specific to the refund transaction. Other data relating to the transaction being refunded can appear in other sections of the MIR. In Travelport+, the following fields which occur in the input screen do not appear in A23 but do appear in other sections of the MIR are: STP IATA, AIRLINE code, DOM/INT, TOUR code, NET, NET FARE AMOUNT and DATE OF REFUND.

The section description details the names of the fields in the Automated Refund FIF screen in capitals.

Level	Hex	Dec	Label	Bytes	Type	Description
1	00	00	A23SEC	3	B	Section label “A23”
1	03	03	A23TKT	14	N	Refund ticket number Contains the ticket number as input in the Refund screen. The first 3 characters are the carrier code followed by the ticket number and check digit. Where there is no check digit, the last character will be blank filled. Input in document number.
1	11	17	A23CON	1	S	Constant “-”
1	12	18	A23RTK	14	N	Refund ticket number range Contains the refund ticket number from the Refund screen. The first 3 characters are the carrier code followed by the ticket number and check digit. Where there is no check digit, the last character will be blank filled. Input in THRU DOCUMENT, always appears.
1	20	32	A23DOI	7	B	Issue date of refunded document Contains the Issue Date of the document to be refunded in DDMMMYY format. Input in ISSUE DATE OF REFUNDED DOCUMENT.
1	27	39	A23INV	9	B	Itinerary/Invoice number Contains the itinerary/invoice number if available, otherwise blank filled. System retrieved if available.
1	30	48	A23NME	33	A	Passenger name Contains the Passenger Name up to 33 leading characters, blank filled where less than 33 characters. Where more than 33 characters is truncated. Input in PASSENGER NAME
	58	88	A23CDI	1	A	CRS Derived indicator Contains indicator for source of refund information. C = all data retrieved from CRS when an electronic ticket B = non-ticketing transaction types e.g. EMD U = user input only, no data retrieved from CRS.
1	52	82	A23C01	1	S	Carriage return
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Note: Carriage return “A23C01” directly follows the last fixed data field in the Refund section of the MIR. The following fields are only sent if data exists for them. If no data exists, then A23CO2 is the end of section indicator.
1	55	85	A23CTI	3	A/S	Coupon identifier TI:
1	72	114	A23CPN	29	N/S	Coupons being refunded Contains coupon information, with booklets separated by “/”. This is variable length. Where data appears as “N” on screen, is blank in MIR. Input in UNUSED COUP0NS FOR DOC 1 to DOC 6.
1	73	115	A23C02	1	S	Carriage return
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Note: OPTIONAL DATA “Hex” and “Dec” are not provided. Maximum field sizes are given. It is suggested that you look for specific identifiers, to locate desired information.
Note: The ORIGINAL DOCUMENT information related to Travelport+ only where the original ticket has been exchanged and it is the exchanged ticket which is being refunded.
1			A23ODI	3	A/S	Original document ID code OD:
1			A23OID	14	N	Original issue document number Contains the ticket number originally issued. Input in ORIGINAL ISSUE.
1			A23OPI	4	A	Original place of issue Contains the place of issue on the ticket. Input in PLACE OF ISSUE
1			A23OIC	7	B	Original date of issue Contains the date printed on the ticket. Input in DATE ISSUED
1			A23OAN	9	B	Original IATA number Contains the IATA number printed on the ticket. Input in IATA.
1			A23C03	1	S	Carriage return
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Note: Carriage Return “A23C03” is a floating carriage return related to the Original Document Data section. This carriage return is located after the last field in this item.
1			A23BFI	3	A/S	Base fare or equivalent ID code BF:
1			A23CRB	3	A	Currency code for fare basis or equivalent fare and taxes Contains the currency code of the amount collected previously.
1			A23TBF	8	N/S	Base fare amount of original issue Contains the Base Fare Amount of Original Issue if available, otherwise zero filled.
Note: Tax Amounts represent the tax amounts being refunded. Refund Taxes are the taxes of the refund only in the currency code of the base or equivalent amount in A23 CRB. Only the taxes being refunded are sent in the MIR. Each tax is preceded by a tax identifier: T1:, T2:; and T3:. In Travelport+, the third tax will usually be blank. When data in input into the tax fields of the Automated Refund screen, there is no validation on the ordering of the data. Therefore it cannot be assumed that Tax 1 is tax 1 and so on. Up to 8 tax fields exist in the Automated Refund screen. Tax fields 9 and 10 are blank in Travelport+. Where only 3 taxes are input, the Tax 1, 2 and 3 will be filled and the individual taxes not sent.
1			A23TI1	3	B/S	Tax 1 ID T1:
1			A23TT1	8	N/S	Tax 1 Contains Tax 1 amount. Input in Tax 1
1			A23TC1	2	B	Tax 1 tax code
1			A23TI2	3	B/S	Tax 2 ID T2:
1			A23TT2	8	N/S	Tax 2 Contains Tax 2 amount. Input in Tax 2
1			A23TC2	2	B	Tax 2 tax code
1			A23TI3	3	B/S	Tax 3 ID T3:
1			A23TT3	8	N/S	Tax 3 Contains Tax 3 amount. Input in Tax 3, when only 3 taxes. Otherwise blank filled.
1			A23TC3	2	B	Tax 3 tax code
1			A23C04	1	S	Carriage return
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Note: Carriage Return “A23C04” is a floating carriage return related to the Base Fare and Taxes Data of the Refund Data section. This carriage return is located after the last field in this item.
********************************
1	1		A23XFI	3	A/S	PFC Tax ID "XF"
1	1		A23XFT	32	B/S	PFC Tax Amounts
Note: Carriage Return “A23C05” is a floating carriage return related to the PFC Taxes of the Refund Data section. This carriage return is located after the last field in this item.
1			A23ITT	3	A/S	Individual tax ID IT:
1			A23IT1	8	N/S	Tax 1 Contains the first of the individual taxes. Input in Tax 3.
1			A23IT1C	2	A	Tax 1 code
1			A23IT2	8	N/S	Tax 2 Contains the 4th individual tax. Input in Tax 4.
1			A23IT2C	2	A	Tax 2 code
1			A23IT3	8	N/S	Tax 3 Contain the 5th individual tax. Input in Tax 5.
1			A23IT3C	2	A	Tax 3 code
1			A23IT4	8	N/S	Tax 4 Contains the 6th individual tax. Input in Tax 6.
1			A23IT4C	2	A	Tax 4 code
1			A23IT5	8	N/S	Tax 5 Contains the 7th individual tax. Input in Tax 7.
1			A23IT5C	2	A	Tax 5 code
1			A23IT6	8	N/S	Tax 6 Contains the 8th individual tax. Input in Tax 8.
1			A23IT6C	2	A	Tax 6 code
1			A23IT7	8	N/S	Tax 7 Travelport+: blank filled.
1			A23IT7C	2	A	Tax 7 code Travelport+: blank filled.
1			A23IT8	8	N/S	Tax 8 Travelport+: blank filled.
1			A23IT8C	2	A	Tax 8 code Travelport+: blank filled.
1			A23C06	1	S	Carriage return
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Note: Carriage Return “A23C06” is a floating carriage return related to the Individual Taxes of the Refund Data section. This carriage return is located after the last field in this item.
1			A23ARI	3	A/S	Authority ID AU:
1			A23ARA	30	A/N	Airline refund authority (SAC) Contains the airline authority reference.
1			A23C07	1	S	Carriage return
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Note: Carriage Return “A23C07” is a floating carriage return related to the Airline Authority for the Refund. This carriage return is located after the last field in this item.
1			A23CRI	3	A/S	Commission return ID CR:
1			A23CRR	5	N	Commission rate Contains the commission rate, zero filled if Commission Amount Returned field is filled. Input in ORIGINAL COMM RATE as nn.nn, output as 00.00.
1			A23CRA	8	N	Commission amount returned Contains the commission amount returned. This is zero filled for future use.
1			A23C08	1	S	Carriage return
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Note: Carriage Return “A23C08” is a floating carriage return related to the Commission Amount and Rate. This carriage return is located after the last field in this item.
1			A23PFI	3	A/S	Penalty fee ID PF:
1			A23PFA	8	B/S	Penalty fee amount The penalty fee or cancellation charge is the airline charge. Input in CANCELLATION CHARGE
1			A23PCI	3	A/S	Penalty fee commission ID PC:
1			A23CPC	5	N	Commission percent on Penalty fee Contains the Commission percentage on penalty fee, format nn.nn, zero filled. Input in COMMISSION PERCENT
Note: Refund Amounts are in the same currency code of the base or equivalent amount in A23 CRB.
1			A23PCA	8	N	Commission amount on Penalty fee Contains the Commission Amount on Penalty Fee. Input in /AMOUNT ON CANCELLATION CHARGE
1			A23C09	1	S	Carriage return
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Note: Carriage Return “A23C08” is a floating carriage return related to the Commission on Penalty Fee. This carriage return is located after the last field in this item.
1			A23RAI	3	A/S	Refund amount ID RA:
1			A23CAU	8	N	Amount of cash fare used Contains the cash amount used, zero filled. Input in CASH AMOUNT USED
1			A23CFR	8	N	Amount of cash fare refundable Contains the total cash refund due, zero filled. Input in TOTAL CASH REFUND DUE
1			A23CSAU	8	N	Amount of credit fare used Contains the amount of credit fare used, zero filled. Input in CREDIT AMOUNT USED
1			A23SFR	8	N	Amount of credit fare refundable Contains the total credit refund due, zero filled. Input in TOTAL CREDIT REFUND DUE.
1			A23RAC	3	A	Currency code of refund amount Contains the Current Code of the Refund Amount, blank filled. Input in CURRENCY
1			A23RAA	8	N/S	Total refund amount including taxes Contains the total refund amount including the taxes, blank filled. This is system generated.
1			A23CO10	1	S	Carriage return
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Note: Carriage Return “A23C010” is a floating carriage return related to the Refund Amount. This carriage return is located after the last field in this item.
1			A23FI1	4	B/S	Refund FOP ID 1 FP1:
			A23CC1	2	A	Credit card code Contains the credit card code, blank filled. Input in Credit card code
1			A23FP1	28	B	Credit card number Contains the credit card code, blank filled. Input in CARD NUMBER
1			A23FE1	4	N	Expiry date Contains the expiry date, blank filled. Input in EXPIRY DATE
1			A23BL1	1	A	Blank
1			A23FA1	8	N	Refund amount Contains the refund amount, zero filled. Input in REFUND AMOUNT.
1			A23C011	1	S	Carriage return
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Note: Carriage Return “A23C011” is a floating carriage return related to the first refund form of payment. This carriage return is located after the last field in this item.
1			A23FI2	4	B/S	Refund FOP ID 2 FP2:
			A23CC2	2	A	Credit card code Contains the credit card code, blank filled. Input in CREDIT FOP code
1			A23FP2	28	B	Credit card number Contains the credit card code, blank filled. Input in NUMBER
1			A23FE2	4	N	Expiry date Contains the expiry date, blank filled. Input in EXPIRY DATE
1			A23BL2	1	A	Blank
1			A23FA2	8	N/S	Refund amount Contains the refund amount, zero filled. Input in REFUND AMOUNT
1			A23C012	1	S	Carriage return
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Note: Carriage Return “A23C012” is a floating carriage return related to the second refund form of payment. This carriage return is located after the last field in this item.
1			A23FI2	4	B/S	Refund ID 3 FP3:
			A23CC3	2	A	Credit card code Contains the credit card code, blank filled. Input in Credit card code (third screen)
1			A23FP3	28	B	Credit card number Contains the credit card code, blank filled. Input in CARD NUMBER (third screen).
1			A23FE3	4	N	Expiry date Contains the expiry date, blank filled. Input in EXPIRY DATE (third screen).
1			A23BL3	1	A	Blank
1			A23FA3	8	N/S	Refund amount Contains the refund amount, zero filled. Input in REFUND AMOUNT.
1			A23CO13	1	S	Carriage return
Note: Carriage Return “A23C013” is a floating carriage return related to the third refund form of payment. This carriage return is located after the last field in this item.
1			A23MFI	3	A/S	Miscellaneous fee ID MF: Travelport+ only.
1			A23MFA	8	B/S	Miscellaneous fee amount Fee deducted from total refund amount due the passenger. Input in MISC FEE
1			A23C014	1	S	Carriage return
Note: Carriage Return "A23C014" is a floating carriage return related to the Optional Data Fields for Miscellaneous Fee. The fields are only sent if data exists for them. This carriage return is located after the last field in this item.

Level	Label	Bytes	Type	Description
1	A23BFIL	4	A/S	Base fare or equivalent fare ID code -large cur BFL:
1	A23CRBL	3	A	Currency code for fare basis or equivalent fare and taxes Contains the currency code of the amount collected previously.
Note: Tax Amounts represent the tax amounts being refunded. Refund Taxes are the taxes of the refund only in the currency code of the base or equivalent amount in A23 CRB. Only the taxes being refunded are sent in the MIR. Each tax is preceded by a tax identifier: T1:, T2: and T3:. In Travelport+, the third tax will usually be blank. When data is input into the tax fields of the Automated Refund screen, there is no validation on the ordering of the data. Therefore it cannot be assumed that Tax 1 is tax 1 and so on. Up to 8 tax fields exist in the Automated Refund screen. Tax fields 9 and 10 are blank in Travelport+. Where only 3 taxes are input, the Tax 1, 2 and 3 will be filled and the individual taxes not sent.
1	A23TBFL	12	N/S	Base fare amount of original issue Contains the Base Fare Amount of Original Issue if available, otherwise zero filled.
Note: Tax Amounts represent the tax amounts being refunded. Refund Taxes are the taxes of the refund only in the currency code of the base or equivalent amount in A23 CRB. Only the taxes being refunded are sent in the MIR. Each tax is preceded by a tax identifier: T1:, T2:, and T3:. In Travelport+, the third tax will usually be blank. When data is input into the tax fields of the Automated Refund screen, there is no validation on the ordering of the data. Therefore it cannot be assumed that Tax 1 is tax 1 and so on. Up to 8 tax fields exist in the Automated Refund screen. Tax fields 9 and 10 are blank in Travelport+. Where only 3 taxes are input, the Tax 1, 2 and 3 will be filled and the individual taxes not sent.
1	A23TI1L	4	B/S	Tax 1 ID – large cur T1L:
1	A23TT1L	8	N/S	Tax 1 contains Tax 1 amount. Input in Tax 1
1	A23TC1L	2	A	Tax 1 tax code
1	A23TI2L	4	B/S	Tax 2 ID – large cur T2L:
1	A23TT2L	8	N/S	Tax 2 contains tax 2 amount. Input in tax 2.
1	A23TC2L	2	A	Tax 2 tax code
1	A23TI3L	4	B/S	Tax 3 ID – large cur T3L:
1	A23TT3L	8	N/S	Tax 3 contains tax 3 amount. Input in Tax 3, when only 3 taxes. Otherwise blank filled.
1	A23TC3L	2	A	Tax 3 tax code
1	A23WCI	3	A/S	Refund waiver code identifier WC: Travelport Apollo System Japan only.
1	A23WCD	14	B	Refund waiver code Travelport Apollo System Japan only.
1	A23C015	1	S	Carriage return
Note: Carriage Return “A23C015” is a floating carriage return related to the Base Fare and Taxes Data of the Refund Data section. This carriage return is located after the last field in this item
1	A23RAIL	4	A/S	Refund amount ID – large cur RAL:
1	A23CAUL	12	N	Amount of cash fare used Contains the cash amount used, zero filled. Input in CASH AMOUNT USED
1	A23CFRL	12		Amount of cash fare refundable Contains the total cash refund due, zero filled. Input in TOTAL CASH REFUND DUE
1	A23CSAUL	12		Amount of credit fare used Contains the amount of credit fare used, zero filled. Input in CREDIT AMOUNT USED 1 A23SFRL 12 N AMOUNT OF CREDIT FARE REFUNDABLE
1	A23SFRL	12		Amount of credit fare refundable Contains the total credit refund due, zero filled. Input in TOTAL CREDIT REFUND DUE.
1	A23RACL	3		Currency code of refund amount Contains the Current Code of the Refund Amount, blank filled. Input in CURRENCY
1	A23RAAL	12		Total refund amount including taxes Contains the total refund amount including the taxes, blank filled. This is system generated.
1	A23C016	1		Carriage return
Note: Carriage Return “A23C016” is a floating carriage return related to the Refund Amount. This carriage return is located after the last field in this item.
1	A23FI1L	5	B/S	Refund FOP ID 1 – large cur FP1L:
	A23CC1L	2	A	Credit card code Contains the credit card code, blank filled. Input in Credit card code
1	A23FP1L	28	B	Credit card number Contains the credit card code, blank filled. Input in CARD NUMBER
1	A23FE1L	4	N	Expiry date Contains the expiry date, blank filled. Input in EXPIRY DATE
1	A23BL1L	1	A	Blank
1	A23FA1L	12	N	Refund amount Contains the refund amount, zero filled. Input in REFUND AMOUNT.
1	A23C017	1	S	Carriage return
Note: Carriage Return “A23C017” is a floating carriage return related to the first refund form of payment. This carriage return is located after the last field in this item.
1	A23FI2L	5	B/S	Refund FOP ID 2 – large cur FP2L:
	A23CC2L	2	A	Credit card code Contains the credit card code, blank filled. Input in CREDIT FOP code
1	A23FP2L	28	B	Credit card number Contains the credit card code, blank filled. Input in NUMBER
1	A23FE2L	4	N	Expiry date Contains the expiry date, blank filled. Input in EXPIRY DATE
1	A23BL2L	1	A	Blank
1	A23FA2L	12	N/S	Refund amount Contains the refund amount, zero filled. Input in REFUND AMOUNT
1	A23C018	1	S	Carriage return
Note: Carriage Return “A23C018” is a floating carriage return related to the second refund form of payment. This carriage return is located after the last field in this item.
1	A23FI3L	5	B/S	Refund FOP ID 3 – large cur FP3L:
	A23CC3L	2	A	Credit card code Contains the credit card code, blank filled. Input in Credit card code (third screen)
1	A23FP3L	28	B	Credit card number Contains the credit card code, blank filled. Input in CARD NUMBER (third screen).
1	A23FE3L	4	N	Expiry date Contains the expiry date, blank filled. Input in EXPIRY DATE (third screen).
1	A23BL3L	1	A	Blank
1	A23FA3L	12	N/S	Refund amount Contains the refund amount, zero filled. Input in REFUND AMOUNT.
1	A23CO19	1	S	Carriage return
Note: Carriage Return “A23C019” is a floating carriage return related to the third refund form of payment. This carriage return is located after the last field in this item.
1	A23WCI	3	A/S	Refund waiver code identifier WC: Travelport + only
1	A23WCD	19	B	Refund waiver code
1	A23CO20	1	S	Carriage return
Note: Carriage Return “A23C020” is a floating carriage return related to the Refund Waiver Code of the Refund Data section.
1	A23ERT	4	A/S	Expanded Refund Tax Identifier ERT: Travelport+ only
1	A23ER1	11	N/S	Individual Refund Tax 1
1	A23ER1C	2	A	Tax 1 code
1	A23ER2	11	N/S	Individual Refund Tax 2
1	A23ER2C	2	A	Tax 2 code
1	A23ER3	11	N/S	Individual Refund Tax 3
1	A23ER3C	2	A	Tax 3 code
1	A23ER4	11	N/S	Individual Refund Tax 4
1	A23ER4C	2	A	Tax 4 code
1	A23ER5	11	N/S	Individual Refund Tax 5
1	A23ER5C	2	A	Tax 5 code
1	A23ER6	11	N/S	Individual Refund Tax 6
1	A23ER6C	2	A	Tax 6 code
1	A23ER7	11	N/S	Individual Refund Tax 7
1	A23ER7C	2	A	Tax 7 code
1	A23ER8	11	N/S	Individual Refund Tax 8
1	A23ER8C	2	A	Tax 8 code
1	A23ER9	11	N/S	Individual Refund Tax 9
1	A23ER9C	2	A	Tax 9 code
1	A23ER10	11	N/S	Individual Refund Tax 10
1	A23ER10C	2	A	Tax 10 code
1	A23ER11	11	N/S	Individual Refund Tax 11
1	A23ER11C	2	A	Tax 11 code
1	A23ER12	11	N/S	Individual Refund Tax 12
1	A23ER12C	2	A	Tax 12 code
1	A23ER13	11	N/S	Individual Refund Tax 13
1	A23ER13C	2	A	Tax 13 code
1	A23ER14	11	N/S	Individual Refund Tax 14
1	A23ER14C	2	A	Tax 14 code
1	A23ER15	11	N/S	Individual Refund Tax 15
1	A23ER15C	2	A	Tax 15 code
1	A23ER16	11	N/S	Individual Refund Tax 16
1	A23ER16C	2	A	Tax 16 code
1	A23ER17	11	N/S	Individual Refund Tax 17
1	A23ER17C	2	A	Tax 17 code
1	A23ER18	11	N/S	Individual Refund Tax 18
1	A23ER18C	2	A	Tax 18 code
1	A23ER19	11	N/S	Individual Refund Tax 19
1	A23ER19C	2	A	Tax 19 code
1	A23ER20	11	N/S	Individual Refund Tax 20
1	A23ER20C	2	A	Tax 20 code
1	A23CO21	1	S	Carriage return
Note: Carriage Return “A23C021” is a floating carriage return related to the Refund Taxes Data of the Refund Data section. This carriage return is located after the last field in this item.
1	A23C022	1	S	Carriage return indicates the end of the Refund Section.